Elevation Ally LLC (hereinafter “Elevation Ally”) respects your privacy and strives to protect your personal information. We want you to know how we use and protect the information collected anytime you interact with Elevation Ally, such as when you visit our website, participate in our programs, interact with our platforms, and or when you contact us.
The following discusses the type of information gathered when you interact with us, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.
Why we collect personal information:
We collect personal information about you to deliver the products and services you request and to help improve your experience with us; we do this using lawful methods. In addition, your personal information allows us to provide you with product announcements, special offers, and releases that you might want to know about. Finally, we collect your information to help detect and prevent fraud.
What we collect and how we may use it: Using Elevation Ally's website:
When you utilize our website or request to receive or participate in one of the services offered by Elevation Ally, you will be asked to provide certain personally identifiable information such as your name, address, e-mail address, telephone number and any other relevant information that may be necessary for processing transactions on our website, including but not limited to credit card information.
We may also require you to provide us with an image of your credit card, an image of your State-issued identification or the like, or we may require your permission to capture an image of your face, all for the purposes of preventing fraud and validating the actual use of your credit card. Computer-generated photos may be taken whenever you engage in a transaction with our website to assist with legal compliance.
Marketing and Customer Service:
We may ask for your personal information when you are discussing an issue with us on the phone,
participating in an online survey, or when you are participating or receiving any of our services, offerings, or products. When you interact with Elevation Ally, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences, your credit card information, and or information relating to a support or service issue.
We may ask for information for market research purposes, such as your age, gender, and occupation to gain a better understanding of you and to be able to provide personal service. In some of our email messages, we offer hyperlinks to content on the Elevation Ally website. When you click on a hyperlink, your path to the hyperlink passes through our web server before arriving at arrive at a destination web page, we track this "click-through" data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this manner, simply avoid clicking hyperlinks on our website or in emails you may receive. You can elect not to receive email or other marketing materials by contacting ELEVATE’s customer service via e-mail by using the “Contact Us” page on our website. You are also offered the ability to opt out of our electronic marketing database by clicking on the unsubscribe feature that is a part of all electronic marketing communications. You can request a copy of your personal information by contacting Elevation Ally's Customer Service using the “Contact Us” page.
We collect information regarding customer activities on our website to help determine how to provide useful information to you and to understand which areas of the site are of most interest to you. Our web server automatically collects information such as the domain name of the site providing you with Internet access, the Internet Protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather general information about our participants, customers and users.
We also collect information by using technologies and methodologies that enable tracking, such as “cookies”. Cookies are small pieces of information that a website transfers to the hard drive of your computer for record-keeping purposes. Cookies provide visitors a personalized experience on our site by enabling us to determine unique preferences and trends based on visits to our website and to other websites. You may disable this feature, but please note that certain features of the ELEVATE website may not be available once cookies are disabled.
When we utilize, access or disclose your information, Elevation Ally always respects your rights to privacy.
Elevation Ally does not sell your information to third parties:
Your personal information may also be shared with service provider entities with which Elevation Ally has a relationship, for the purposes of enabling that entity to provide certain services to you at their or at our website. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are obligated to protect your personal information in accordance with Elevation Ally's privacy policies or their respective privacy policies unless you are informed otherwise at the time of collection.
At times we may be required to disclose your personal information in response to a valid court order, subpoena, a government investigation or as otherwise required by law. We reserve the right to report, and may be required to report to law enforcement agencies any activities that we believe to be unlawful. We may also disclose information about you if we determine that disclosure is necessary for safety, national security or other issues of public importance.
In the event that Elevation Ally or substantially all of its assets are acquired by an unrelated third party, your personal information may be one of the transferred assets.
Elevation Ally takes precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. During a credit card transaction, encryption is used; doing so protects your payment card data as it is transmitted.
When passwords are required, we recommend using passwords without any personal significance that have a combination of letters and numbers, and make sure you use a secure web browser.
The Elevation Ally website is a general audience site and we do not knowingly collect personally identifiable information from children under the age of 18 without verifiable parental consent. If you are under the age of 18, you are prohibited from using our website and services. Any issues related to this Policy may be addressed by calling us, emailing us, by using our “Contact Us” page, or by writing to:
Elevation Ally LLC
388 MARKET ST, SUITE 1300
SAN FRANCISCO, CA 94111
Attn: Customer Service
Elevation Ally's website may contain links to the sites of other companies; Elevation Ally is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies before participating or utilizing such websites. Elevation Ally's services are offered only for persons located in the United States.